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Haunted by
the data demons... |
A Modern Fable from HVAC Data Tracker™
The Unhappy Control Room
Operator
Once
upon time there was an operations manager who had a control room. In many
ways it was a dream come true. He thought he should love his control room
but he wasn’t happy. Twelve different control terminals from twelve
different vendors glowed all around. They haunted him.
Each system contained a wealth of data, but
since each had its own software, he couldn’t standardize the information.
His operations should have the benefited from all the investment in hardware
but he knew his man-machine interface suffered because of bickering between
the control room personnel and mechanics.
Worse yet, he had just received word; the
funding for 2 of his computer room operators had just been cut. He was left
with only one cantankerous computer operator. Now his information flow would
be further reduced. He was very troubled. The manager wanted to get data to
mechanics in order to use the high priced technology effectively but he was
confused by the different software run on the different machines. He just
couldn’t standardize his data presentation. Then one day while he was
surfing the web one day he discovered http://www.hvacdata.com.
There he glimpsed potential happiness. He contracted with HVACDATA and had
all his systems linked to a single software package. Then he proudly passed
out work orders based on spread sheets. He was delighted to be getting some
real usefulness from his multiple control systems. Information flowed
coherently from all of them like fine wine. He gave out printed color coded
reports on a daily basis so mechanics could fix anything indicated as wrong.
Since they were given these reports in the
same format repeatedly, they soon learned to read and interpret them. The
mechanics where thrilled because their time was used effectively fixing real
problems. The color indicating trouble disappeared from the daily reports.
Everything fell into place. He had developed a truly useful pro-active
organization. Complaints were down and energy savings were up. His superiors
noticed this initiative and gave him a raise. Now he was considering PDA’.s
or cell phones for the men who would receive the data in the same format. He
felt happy and loved. So can you. Get a system that works.
http://www.hvacdata.com
mailto: hvacdata@hvacdata.com
